Frequently Asked Questions

How do I get a referral to a lawyer?

answer

You can call us or use our online form to request a referral. A trained staff member will gather enough information from you to determine the type of lawyer who can help you. We will set up an appointment for you and request payment of a $50 administrative fee, which you will bring to your appointment or pay in advance for a telephone consultation.

What do you do with the information I give you about myself or my legal issue?

answer

That information is for our files only, and we do not share it with anyone except the lawyer we are referring you to.

Do I have to tell you the name of the person or business I am having trouble with when I explain my problem?

answer

Yes. We ask for that information so that when we are setting up an appointment with a lawyer, we can make sure that the lawyer does not have an existing relationship with that person or business.

I have a legal matter in Santa Cruz, but I am not in the Santa Cruz area. Can I get a Santa Cruz lawyer to help me?

answer

Yes. We can set up a phone consultation for you with a Santa Cruz County lawyer.

Where will I be going for my appointment?

answer

LRS works with lawyers throughout Santa Cruz County, and your appointment will be at the lawyer’s office. We will give you directions to the lawyer’s office when we confirm your appointment. LRS clients come from all over Santa Cruz County, including Aptos, Ben Lomond, Bonny Doon, Boulder Creek, Brookdale, Capitola, Corralitos, Davenport, Felton, Freedom, La Selva Beach, Mount Hermon, Pajaro, Rio del Mar, Santa Cruz, Scotts Valley, Soquel, Swanton, Watsonville and Zayante.

Do you provide lists of attorneys who handle particular areas of law?

answer

No, we do not provide lists of attorneys.

What should I do to prepare for my appointment with a lawyer?

answer

Write down a brief description of your problem. You will also want to write down any questions that you may have. Bring this information along with copies of all of the documents related to your case so you can share them with the lawyer.

I cannot afford the $50 administrative fee. Can you still refer me to a lawyer?

answer

We have a very limited number of fee waivers available to Santa Cruz County residents who meet certain financial qualifications. We recommend that you call our office first thing Monday morning at 8:30 a.m. to request a fee waiver. These are given out on a first come, first served basis.

The fee waiver covers only the $50 administrative fee for your 30-minute appointment. If you decide to work further with the lawyer, you would need to make financial arrangements between yourself and the lawyer.

Can I come into the LRS office to speak with someone about my case?

answer

No. We are not able to provide walk-in help. Please call us or submit an online request.

If I am not able to meet with a lawyer in person, can LRS help me?

answer

Yes. We can set up a phone consultation for you with a lawyer. You will be asked for a credit card, which will be charged the $50 administrative fee.

Do you have lawyers who speak Spanish?

answer

We have lawyers who speak Spanish or have someone in their office who speaks Spanish and LRS phone interviewers that speak Spanish. If our Spanish-speaking staff is unavailable, we will ask for your name and number, and will return your call as soon as possible.
Website by STG Creative Group